Services: support and technical assistance

Support and technical assistance in the commissioning of our DC DC converters within your specific applications

Sharing TAME-POWER’s expertise

As an expert in power electronics and aware that each electrical architecture has its own specificities, TAME-POWER offers the skills of its team to assist you in the commissioning of your converter. 

Thus, TAME-POWER is able to provide technical support for the integration of the DC DC converter into your electrical architecture and to carry out any support operations.

Benefits of support services and technical assistance

TAME-POWER uses its know-how in power electronics to assist you in the commissioning and integration of your DC DC converter into your electrical architecture. 

For this, the TAME-POWER team offers : 

  • Telephone and video support
  • The reservation of dedicated slots
  • Possibility of combining several support service packages

Contact

5 hours of support

TAME-POWER makes its team of engineers available to its customers to accompany them in the commissioning and integration of its DC DC converters within their electrical architectures. In order to meet specific needs, TAME-POWER offers a 5-hour remote support format.

Dedicated time slots

Aware that each electrical architecture is different and that each project evolves at its own pace, TAME-POWER allows its customers to schedule the hours during which they wish to call on the TAME-POWER team of experts to benefit from the technical support service. Thus, each customer can :

  • Schedule a technical support session of one hour
  • Schedule a technical support session of four hour

Audio or video support

All support and technical assistance services are provided by the TAME-POWER team, which operates remotely in two modes:

  • Tehcnical support by phone
  • Technical support by videoconference

For specific needs requiring on-site travel, we invite you to contact the TAME-POWER support team via contact@tame-power.com.